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Finest2Travel GmbH, Moltkestraße 99a, 50674 Cologne

Managing director: Jörg Kemper

Phone number 0172-8042738

Mail: info@finest2travel.com

AG Cologne, Reichensberger Platz, 1, 50670 Cologne; HRB 93371

Sales tax identification number DE316511256

The European Commission provides a platform for online dispute resolution (OS). You can find the platform at: http://ec.europa.eu/consumers/odr/. As a customer, you have the option of contacting the arbitration board of the European Commission at any time. We are neither willing nor obliged to participate in dispute settlement proceedings before a consumer arbitration board of the European Commission.

Data protection regulation

We collect information.

Below is an overview of the data we can collect:

Unidentified and unidentifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow any conclusions to be drawn about who collected it. Non-personal information that we collect consists primarily of technical and aggregate usage information.

Individually identifiable information, ie all those that can be used to identify you or that could identify you with reasonable effort (“personal data”). The personal information we collect through our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, we will treat these as personal data as long as they exist in combination.

How do we collect information

Below are the main methods we use to collect data:

We collect data when you use our services. So when you visit our digital assets and use services, we can collect, record and store the usage, sessions and related information.

We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. an email with a comment or feedback).

We may collect data from third party sources as described below.

We collect data that you provide to us when you log into our services via a third party provider such as Facebook or Google.

WHY do we capture

We can use your data for the following purposes:

to provide and operate our services;

to develop, customize and improve our services;

to respond to your feedback, inquiries and requests and offer help;

to analyze requirement and usage patterns;

for other internal, statistical and research purposes;

to improve our data security and fraud prevention capabilities;

to investigate violations and to enforce our terms and conditions and to comply with applicable law, regulations or government orders;

to provide you with updates, news, promotional materials and other information related to our services. In the case of promotional emails, you can decide for yourself whether you want to continue receiving them. If not, just click the unsubscribe link in those emails.

Who will data be passed on to?

We can pass on your data to our service providers in order to operate our services (e.g. storage of data via third-party hosting services, provision of technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, and the safety of our users or the public; (iv) in the event of a change of control at our company or at one of our affiliated companies (by way of a merger, acquisition or purchase of (essentially) all assets, etc.); (v) to collect, hold and / or manage your data using authorized third-party providers (e.g. cloud service providers), insofar as this is appropriate for business purposes; (vi) to work with third parties to improve your user experience. To avoid misunderstandings, we would like to point out that we can transfer or pass on or otherwise use non-personal data to third parties at our own discretion.

Where is the data stored?

Non-personal data

Please note that our companies, as well as our trusted partners and service providers, are located around the world. For the purposes outlined in this privacy policy, we store and process all non-personal data that we collect in different legal systems.

How long will data be stored?

Please note that we keep the collected data for as long as is necessary to provide our services, to comply with our legal and contractual obligations to you, to resolve disputes and to enforce our agreements.

We can correct, supplement or delete incorrect or incomplete data at our own discretion at any time.

How do we protect the data?

The hosting service for our digital assets provides us with the online platform through which we can offer you our services. Your data can be stored via the data storage, databases and general applications of our hosting provider. It stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.

Regardless of the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee the absolute protection and security of the data that you upload, publish or otherwise pass on to us or others.

For this reason, we would like to ask you to set secure passwords and, if possible, not to provide us or others with confidential information, the disclosure of which, in your opinion, could seriously or permanently harm you. Since e-mail and instant messaging are not considered secure forms of communication, we also ask you not to pass on any confidential information via any of these communication channels.

Minors

The services are not intended for users who have not yet reached the legal age of majority. We will not knowingly collect information from children. If you are under the age of majority, you should not download or use the Services or provide any information to us.

We reserve the right to request proof of age at any time so that we can verify that minors are using our services. In the event that we become aware that a minor is using our services, we can prohibit this user from accessing our services and block them, and we can delete all of the data we have stored about this user. If you have reason to believe that a minor has disclosed data to us, please contact us as explained below.

communication

If you have general questions about the Services or the information we collect about you and how we use it, please contact us at:

Name: Finest2Travel GmbH

Address: Moltkestraße 99a, 50674 Cologne

Email address: info@finest2travel.com

Terms and Conditions

All contractual relationships on this page take place directly between customers and the booking platforms such as booking.com. This website only represents the framework for the offers of the individual booking platforms such as booking.com.

(1) This website (the "Site") and / or the services, including all associated mobile applications (together: the "Services") and all other services that we offer to our customers in the course of our business activities (the "Services Offered") , as well as the booking of such offered services (the "booking") via the site, is owned by [please enter name and legal form of the company] and is operated by them (hereinafter also: "we", "us" and "our ( e) "). These terms and conditions (“Terms”) set out the conditions under which visitors or users (collectively, “User” or “You”) may visit or use the Site and / or the Services and make bookings.

(2) By accessing or using the services, you declare that you agree to the terms and conditions and agree to them in a binding manner. If you do not agree to all of the terms, you may not access the site or use the services. Please read these terms and conditions carefully before accessing our site, using the services or making bookings. These terms and conditions tell you who we are, how you can make and cancel bookings and what you can do in the event of problems.

(3) You affirm that you are of legal age and have the legal authority, the right and the freedom to enter into a binding agreement on the basis of these terms and conditions and to use the services and make bookings. If you are a minor, you will need permission from your parents or legal guardians to use the services or make bookings.

Booking of offered services

(1) You can make bookings to purchase the services offered. Via our site or our services, we can give you permission to make appointments for the use of the services we offer. If you make an appointment for one of our offered services, you agree to be at the specified location at the scheduled time and transfer the displayed price using the agreed payment method. If you are unable to keep the agreed appointment, you agree to cancel this appointment no later than 24 (twenty-four) hours before the originally agreed time. If you do not cancel an agreed appointment or not cancel it up to 24 (twenty-four) hours in advance, you will not receive a refund for payments already made.

(2) We can request payment for a specific service offered. When you make a payment in our services offered, you agree that: (i) you are responsible for reading the full listing and description of the services offered before bindingly booking them, and (ii) you are entering into a legally binding contract to book an offered service when you complete the booking process.

(3) You can select the services offered and available appointments that you want to book and collect them in a shopping cart by making the appropriate selection (e.g. type of services offered, amount (if applicable), date and time of the Appointment) and click the respective button. Our prices are listed on the site or in the services. We reserve the right to change our stated prices for services offered at any time (provided that you are only charged the amount that you agreed to before the price change) and to correct unintentional price errors with future effect.

(4) Before you click the "Book" button, all of the services and dates you have selected, including the total price, will be displayed again in a booking summary. You can then recognize and correct any input errors before you issue your final, binding booking order. By clicking the "Book with obligation to pay" button, you are placing a binding order for the booking of the services offered on the selected date. However, the order can only be placed and transmitted if you have accepted these conditions by clicking on the corresponding box and have thus included them in your booking order.

(5) We will then send you an automatic confirmation of receipt for your booking order by email, in which your booking order is listed again and which you can then print out or save using the corresponding function. The automatic confirmation of receipt only proves that we have received your booking order, it does not yet represent our acceptance of this order.

(6) The legally binding agreement on booking the services offered is only concluded when we send you a confirmation email. We reserve the right not to accept your booking request. This does not apply in cases in which we offer a payment method - and you choose this payment method for your order - in which a payment process is initiated immediately (e.g. electronic transfer or real-time transfer via PayPal, Giropay, Paydirekt). In this case, the legally binding contract is deemed to have been concluded when you have initiated the booking process, as described above, using the "Book with obligation to pay" button.

(7) The contract can be concluded in [German]. After the conclusion of the contract, the terms and conditions will be kept with us, you will then no longer have access to them.

(8) The fees for the services offered are due before the start of the service. In the event that payment for the services offered is to be made offline, you hereby undertake to send the payment in full before the scheduled time of the appointment. We reserve the right to refuse to provide the services offered at any time if payment has not been received for them.

Refunds are not subject to cancellation protection

Appointments for services offered may occasionally be canceled due to events beyond our control, such as natural disasters. In these cases, you will receive a refund.

Storage of online payment details

You can save a preferred payment method for the future. In this case, we store this payment information in accordance with the applicable industry standards, if available (e.g. PCI, DSS). You can identify your saved card by its last four digits.

Right of withdrawal

(1) If you make a booking for the services offered via the site or the services, the following instructions will inform you of your right of withdrawal.

You can cancel this contract within 14 days without giving a reason.

The withdrawal period expires 14 days after the conclusion of the contract.

In order to exercise your right of withdrawal, you must contact us

[Please give name and address of the company],

Telephone number: [Please provide telephone number],

Fax number: [Please provide fax number],

E-mail address: [Enter your e-mail address]

inform you of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter by post, fax or e-mail). You can (but do not have to) use the attached cancellation form.

Wix Note: Do you provide a withdrawal form on your website? <If so, please add the following highlighted section, otherwise delete the following section:>

You can also electronically fill out and submit the cancellation form or any other unambiguous declaration on our website [please insert link to the electronic cancellation form]. If you make use of this option, we will send you an acknowledgment of receipt for this revocation via a permanent medium (e.g. by e-mail) without undue delay.

In order to meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you cancel this contract, we will reimburse you - without undue delay, but in any case no more than 14 days after receipt of the notification of your cancellation - all payments already received from you. We will issue such a refund using the same method of payment that you used for the original transaction, unless you have expressly authorized otherwise; in any event, you will not incur any fees for such a refund.

If the desired start of the service is within the revocation period, you must pay us an appropriate amount that corresponds to the proportion of the services already provided (in relation to the total scope of the services provided in the agreement) at the time you inform us about the exercise of the right of revocation have informed you in relation to this Agreement.

Expiry of the withdrawal period

(1) The right of withdrawal expires in the case of contracts for the provision of services (e.g. training or coaching services) if we have provided the contractually agreed services in full and have only started providing the services after you have expressly consented to this and have confirmed at the same time that you know that your right of withdrawal expires as soon as we have provided our services in full.

(2) If you have a right of withdrawal, you can use the following withdrawal form to exercise this right. However, this is not absolutely necessary.

Withdrawal form

(Only fill out and return this form if you want to cancel the contract)

- To ([Name and address of the company]), telephone number: [Please state your telephone number], Fax number: [Please state your fax number], E-mail address: [Please state your email address], Fax number: [Please state your fax number] , E-mail address: [Please enter your e-mail address].

- I / we (*) hereby inform you that I / we (*) revoke my / our (*) contract for the provision of the following services

- Ordered on (*) / received on (*)

- Name of the customer (s)

- Address of the customer (s)

- Signature of the customer (s) (only if this form is sent in paper form)

- date

_______________

(*) Delete what does not apply.

Guarantee for services offered

In accordance with the statutory warranty provisions, we are liable for quality defects in the services we offer if the services offered are work performed under German law.

NOTE FROM WIX: Are there coupons, gift cards and other offers available on the website? <If so, please add the highlighted section, otherwise delete the section:>

Vouchers, gift cards and other offers

Vouchers, gift cards or discounts and other offers are available from time to time for the services we offer ("Offers"). Such offers are only valid for the period specified in this offer. Offers may not be transferred, modified, sold, exchanged, reproduced or distributed without our express written consent.

NOTE FROM WIX: Does the website contain a member area / member accounts? <If so, please add the following highlighted section, otherwise delete the following section:>

Member account

(1) In order to access and use certain areas and functions of our site, you must first log in and create an account (“member account”). You must provide correct and complete information when registering your member account.

(2) If someone other than you accesses your member account and / or your settings, they can carry out all the actions available to you, e.g. B. Make changes to your member account. We therefore strongly advise you to keep the login details for your member account safe. Such activities can be presumed to have occurred for you and on your behalf, and you may be solely responsible for those activities that occur under your member account, whether or not you have expressly authorized them, and for all of them Damages, expenses and losses resulting therefrom. You are liable for activities in connection with your member account in the manner described if you have negligently enabled the use of your member account by neglecting to take reasonable care to protect your login data.

(3) You can create and access your member account via a dedicated website or via a third-party platform such as Facebook (the “social network account”). When you log in using an account on a third-party platform, you hereby give us access to certain information about you that is stored in your social network account.

(4) We can permanently or temporarily block or suspend your access to the member account, without any liability claims on your part, in order to protect us, our site and our services or other users if, for example, you have provisions of these terms and conditions or applicable law or regulations in connection with Violate your use of the Site or your member account. This can be done without prior notice if the circumstances require immediate action; in this case we will inform you as soon as possible. In addition, we reserve the right to terminate your member account by giving two months' notice by email if, for example, we discontinue our program for member accounts. You can stop using it at any time and request the deletion of your member account by contacting us.

Permitted use

(1) Our services are provided to you for information purposes and only for private, non-commercial use. When using our services, you must comply with these terms and all applicable laws.

(2) Unless expressly permitted by these Terms, it is not permitted: (i) to use our services in an unlawful or fraudulent manner (including infringing the rights of third parties) or for the purpose of collecting personal data or posing as other users spend; (ii) change or use our notices of copyrights, trademarks or other proprietary rights or interfere with the security-related functions of our services; (iii) use our services in any way to manipulate or falsify content or undermine the integrity and correctness of content, or take action to disrupt, damage or interrupt any part of our services; (iv) use our services to send, receive, upload / post, download material that does not meet our content standards; (v) use our services to transmit or facilitate the transmission of unsolicited or unauthorized advertising or promotional material; (vi) use our services to transmit data or upload data to our services that contains viruses, trojans, worms, time bombs, keystroke logging, spyware, adware or other harmful programs or similar computer code that may cause the operation of computer software or hardware (vii) to use robots, spiders, other automatic devices or manual processes to monitor or copy our website or other web pages or the content contained in our services, or to use network monitoring software to determine the architecture of our services or Extract usage data from our services; (viii) engage in behavior that restricts or prevents other users from using our services; or (ix) using our services for commercial purposes or in connection with any commercial activity carried out without our prior written consent. You agree to cooperate fully with us in investigating any activity that allegedly or actually violates these terms and conditions.

Intellectual property rights

(1) Our services and related content (and all derivative works or improvements thereof), in particular with regard to all texts, illustrations, files, images, software, scripts, graphics, photos, sounds, music, videos, information, content, materials , Products, services, URLs, technology, documentation, trademarks, service marks, brand names and trade dress, and interactive features, and all intellectual property rights thereto, are either owned or licensed by us (collectively: "our intellectual property rights") and none of the wordings in these terms gives you rights related to our intellectual property rights. Unless expressly stated here or required by mandatory statutory provisions for the use of the services, you do not acquire any rights, claims or interests in our intellectual property rights. All rights not expressly granted in these conditions are expressly reserved.

(2) If the offered services you have booked require or include the use of digital content, such as music or videos, you are granted the rights as set out in relation to such bookings on the site.

Disclaimer of Warranties for Use of the Site and Services

The services, our intellectual property rights and all information, materials and content that are made available in connection therewith and made available to users free of charge are provided without guarantee of defects and availability and without guarantees of any kind, express or tacit (guarantees of suitability for a specific purpose or warranties regarding the safety, reliability, timeliness, accuracy and performance of our services, among others) provided - with the exception of cases of malicious failure to disclose defects. We do not guarantee that free services will be provided without interruption or error, or that they will meet your requirements. Access to the services and the site may be suspended or restricted due to repairs, maintenance work or updates. The guarantee for services offered, which you have ordered from us as detailed above in the section "Guarantee for services offered", remains unaffected.

exemption

You agree to defend us and hold us harmless from and against all actual or alleged claims, claims for damages, costs, liabilities and expenses (especially reasonable attorney fees) arising out of or in connection with your use of the Website and the Services in breach of these terms and conditions, including in particular any use that violates the restrictions and requirements set out in the "Permitted Use" section, unless these circumstances are not attributable to you.

Limitation of Liability

(1) We are only liable in the event of willful intent, gross negligence, negligent injury to life, limb, health or slightly negligent breach of an essential contractual obligation, and only in the case of paid services or services offered. A "material contractual obligation" means an obligation that is essential to the proper execution of the Agreement and that you normally rely on and can reasonably rely on. Our liability for slightly negligent breach of an essential contractual obligation is limited to the amount of customary and foreseeable damage for this type of contract. Our liability under the Product Liability Act or in the event that we have explicitly given a guarantee remains unaffected.

(2) The above provisions apply to our contractual (including liability for wasted expenditure) and non-contractual liability (including liability for tort) as well as for liability arising from transactions before the conclusion of a contract (culpa in contrahendo). They also apply in favor of our managing directors, executives or other legal representatives, employees and vicarious agents.

Change of conditions and services; attitude

We reserve the right to change these terms from time to time in our sole discretion to reflect changes in law or additional features we may introduce or as we otherwise develop our business. Therefore, you should read these terms and conditions regularly and in any case during the booking process when you are making a booking. The new terms will apply to any new order you place after the effective date of the new terms. If the ongoing services you use are affected by the changes in the terms, we will take due account of your legitimate interests. We will inform you of such changes in good time in advance. The changes are deemed to have been accepted by you if you do not object to these changes within two months of this notification. We will point this out to you in our message. If you object to the changes, we have a special right of termination - without any further obligations to you - which will take effect on the date the changes come into force.

We may change the services, discontinue the provision of the services or one or more functions of the services offered, or limit the services. We can terminate or suspend access to the services ourselves permanently or temporarily - without giving reasons and without further obligations. If this is possible under the given circumstances, we will inform you in good time in advance and take your legitimate interests into account when taking such measures.

Links to third party websites

The services may contain links through which you can leave the site. Unless otherwise stated, the linked sites are beyond our control and we are not responsible for the content of any linked site, for any links contained on any linked site, or for any changes or updates to such sites. We are not responsible for transmissions received from any linked website. Links to third party websites are provided for informational purposes only. The fact that we have added links to other websites does not mean that we endorse their owners or their content.

Applicable Law

(1) These conditions are subject to the laws of the [Federal Republic of Germany] (without taking into account the conflict of laws provisions) and are to be interpreted accordingly.

(2) The European Commission provides a platform for online dispute resolution (OS), available at: https://ec.europa.eu/consumers/odr/. Please note that we are not obliged to resolve disputes with consumers before alternative dispute resolution bodies.

VARIOUS

(1) A waiver by one of the parties with regard to a breach or delay under these terms and conditions does not constitute a waiver for previous or subsequent breaches or delays.

(2) The headings used in these terms and conditions are only for better understanding, they are not given any legal meaning.

(3) Unless otherwise expressly stated, if any part of these terms and conditions is deemed illegal or unenforceable for any reason, it is agreed that this part of the terms and conditions will be deleted and the remaining terms and conditions will remain unaffected and in full effect.

(4) Without our prior written consent, you can neither assign your agreement with us under these conditions nor all or part of your contractual rights or obligations.

(5) These terms and conditions constitute the entire agreement and replace all previous written or oral agreements between you and us in connection with the services and the booking of services offered.

(6) The provisions of these terms and conditions, which due to their nature are intended to outlast such an act on our part, remain in effect, in particular with regard to provisions regarding compensation, indemnities, exclusions of liability, limitations of liability and this section “Miscellaneous”.

Contact

To contact us, please send an email to:

Surname:

Address:

E-mail: